Admissions & Inquiries — ViewPoint Dual Recovery Centers, Prescott, Arizona
Whether you’re ready to start the admissions process, want to ask questions before making any decisions, or are just trying to understand whether ViewPoint is the right fit — this is the right place to start.
Our admissions team is available around the clock. Every conversation is confidential. There is no pressure and no obligation.
We know that making this call — or filling out this form — is not easy. Most people who contact us have been carrying something heavy for a long time. Our admissions team is trained to meet people where they are, without judgment and without pressure.
Here is what a typical first contact looks like:
A real conversation, not a script. Your first call with our admissions team is a genuine conversation about what’s happening and what you’re looking for. We listen before we talk.
Honest information about fit. We will tell you whether ViewPoint is the right fit for your situation. If we’re not, we’ll say so and point you toward who is. We don’t take clients we can’t serve well.
Insurance verification handled for you. If you’re interested in moving forward, we verify your insurance benefits directly and walk you through exactly what your plan covers before any commitment is made.
No pressure, no timeline. The decision about whether and when to pursue treatment belongs to you and your family. Our job is to give you accurate information and answer your questions — not to push you toward a decision.
Most families tell us that the first call was less difficult than they expected. We hope the same is true for you.
ViewPoint accepts referrals from psychiatrists, therapists, hospitals, and other treatment providers. If you are a clinician or case manager considering a referral, our admissions and clinical team is available to discuss the case directly — including clinical suitability, level of care, and coordination of care details.
We take complex referrals seriously. If you are considering referring a client with a high-acuity presentation — treatment-resistant schizophrenia, rapid-cycling bipolar, severe dual diagnosis, or first-episode psychosis — please call us directly so we can talk through the case with you.
Clinical admissions line: (928) 910-8853
Available: 24 hours a day, 7 days a week
